Privacy Policy

1. Who We Are

This Privacy Policy describes how personal information is collected, used, and disclosed when you visit or use benalika.com or aiinnovatorpro.com (the “Sites”). The Sites and all related digital services are owned and operated by Benalika Consult Inc. (operating under the registered trade name “AI Innovator Pro”), a corporation registered in British Columbia, Canada (hereinafter “the Company”, “we”, “us”, or “our”).

By using the Sites, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We collect information you provide directly and information collected automatically.

Information you provide:

• Name and email address submitted through contact or intake forms
• Business name, project details, and any other content in form submissions
• Communications you send to us by email or through the Sites

Information collected automatically:

• Browser type, operating system, and device type
• Pages visited, time spent on pages, and referring URLs
• IP address and general geographic region (country or province level)
• Cookies and similar tracking technologies (see Section 4)

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and deliver the services you have requested
• Send you scoping notes, project updates, and service-related communications
• Understand how the Sites are used and improve their content and performance
• Comply with applicable Canadian federal and provincial law

We do not sell your personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects without your knowledge.

4. Cookies and Tracking

The Sites may use cookies and similar technologies. These include:

• Strictly necessary cookies — required for the Sites to function. They cannot be switched off.
• Analytics cookies — help us understand how visitors interact with the Sites (e.g., Google Analytics). Set only with consent where required.

You can control cookies through your browser settings. Disabling certain cookies may affect how the Sites function.

5. Third-Party Services

We use third-party services to operate the Sites and deliver our services. These may include:

• Website hosting and infrastructure providers
• Analytics platforms (e.g., Google Analytics)
• Email and communication tools used to respond to enquiries
• Meta platforms (Facebook, Instagram) in the context of social media services we provide to clients

Each third-party provider processes data according to its own privacy policy. We take reasonable steps to ensure providers we work with maintain appropriate data protection standards.

6. Accounting Software and QuickBooks Data

The Company operates internal software tools (including the Benalika QBO Connector) that connect to the Company’s own QuickBooks® Online account through APIs provided by Intuit Inc., after explicit authorization through Intuit’s consent flow. These tools access the Company’s own accounting records — financial reports, transactions, journal entries, and the chart of accounts — solely for the Company’s bookkeeping, financial reporting, and tax-compliance purposes.

Accounting data retrieved this way is stored on Company-controlled, access-protected systems, is not sold, and is not shared with third parties other than the Company’s professional service providers (such as its accountant) as necessary for those purposes. Use of these tools is governed by the applicable End User License Agreement. QuickBooks and Intuit are registered trademarks of Intuit Inc.; the Company’s tools are not affiliated with or endorsed by Intuit Inc.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions and project-related communications are retained for a period sufficient to service the engagement and meet legal obligations, then deleted or anonymized.

8. Your Rights under PIPEDA and BC PIPA

As a resident of Canada or British Columbia, you have the following rights regarding your personal information:

• Access — You may request confirmation of whether we hold personal information about you and, if so, request a copy.
• Correction — You may request that we correct inaccurate or incomplete personal information.
• Withdrawal of consent — Where processing is based on consent, you may withdraw consent at any time.
• Complaint — You may lodge a complaint with the Office of the Privacy Commissioner of Canada or the BC Information and Privacy Commissioner.

To exercise any of these rights, contact us at the address in Section 11. We will respond within 30 days of receiving a verifiable request. For more information, visit the Office of the Privacy Commissioner of Canada.

9. Children’s Privacy

The Sites are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the Sites after changes are posted constitutes acceptance of the revised Policy.

11. Contact and Data Controller

For questions about this Privacy Policy, to make a data access or correction request, or to lodge a concern, contact us:

Benalika Consult Inc. is the data controller for personal information collected through the Sites. Incorporation details can be verified through BC Registry Services.